Frequently Asked Questions
Everything you need to know about your Edifier audio experience.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
How do I pair my Edifier Bluetooth speakers or headphones?
To enter pairing mode, turn on your device and press the Bluetooth button or hold the power button until the indicator light flashes red and blue. Select 'Edifier' from your source device's Bluetooth menu to connect.
What is your return policy for audio equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
Do Edifier products come with a warranty?
Yes, most of our speakers and headphones include a 1-year or 2-year limited warranty covering manufacturing defects. Please register your product on our website to activate your coverage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Klarna or Affirm for eligible purchases.
Are your bookshelf speakers compatible with turntables?
Many of our active bookshelf speakers feature built-in pre-amps or RCA inputs. If your turntable has a built-in phono stage, you can connect directly; otherwise, an external phono pre-amp may be required.